NexusDialer
An AI contact-center dialer: calling, CRM and an assistant in one place
Inside the project
01 / 01Live capture from nexusdialer.com showing the public product surface.
The brief
The problem
Outbound teams juggle a dialer, a CRM and a notes app while trying to stay compliant. Off-the-shelf contact-center software is expensive, rigid about workflow, and usually adds AI as a separate feature.
Our approach
We are building our own contact center end to end: calling, campaigns, agent views and the contact record in one product, with a private assistant for each user that helps before, during and after the call. Web and native apps share the same backend, and compliance controls such as consent and do-not-call handling are part of the calling workflow.
Features
What it does
- 01
Predictive and progressive dialing
- 02
Live agent views and call monitoring
- 03
Contact record beside every call
- 04
Private AI assistant for each user
- 05
Campaign scheduling
- 06
Consent and do-not-call management
Results
What happened
Public product site live at nexusdialer.com
Web and native apps built on one shared backend
Calling, contact record and assistant in a single workspace
Consent and do-not-call handling built into the calling workflow
Under active development, with a large automated test suite guarding each change
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